• Processing Time: Most orders are shipped within 1–2 business days. (For items with a specified preparation time, the listed timeframe will apply.)

• Transit Time: Delivery generally takes 5–7 business days. (Exceptions may occur due to customs clearance, remote delivery locations, or peak shipping seasons.)

• Arrival time: The courier will contact you to schedule the delivery. If you’re traveling, you can calculate the expected delivery date and specify a preferred dispatch date in the order notes.

We generally ship to all countries/regions. To confirm if your country is eligible for delivery, please check the language/region menu at the bottom of the Store page to find your country.

• Shipping costs Shipping costs will be automatically calculated on the checkout page based on your delivery location and paid at checkout.

• Import Charges For international shipping, customs duties and other fees may be charged by other entities when the package arrives in your country. We cannot provide an estimate as fees vary by location, so please research the potential costs. For more details, refer to our International Shipping Disclaimer.

• Free Shipping Does Not Cover Import Charges If your order qualifies for free shipping, you will not be charged for shipping costs. However, we do not cover any customs duties or additional fees for international shipping.

We use UPS, FedEx, or DHL for shipping, and the carrier is selected based on your best interests and delivery location.

You will receive a notification with tracking details once your order has shipped, or you can visit here to track your order.

If you wish to modify or cancel your order, please refer to Order Changes and Cancellations, where you will find complete instructions to assist you.

Once your order has been shipped, we will continue to track your package closely. If any issues arise, we will notify you immediately and work with the carrier to resolve the matter. Please rest assured that your satisfaction is our top priority, and we are committed to ensuring that your experience with us is as smooth and hassle-free as possible. If you have any concerns, our team is here to assist you every step of the way.