As an international customer (excluding shipments to the United States), please carefully review the following terms before placing your order:
Customs, Duties, and Import Fees
You, the buyer, are fully responsible for any additional fees required by your country for the importation of goods. These may include (but are not limited to):
- VAT (Value-Added Tax)
- Import duties or tariffs
- Customs clearance fees
- Handling or brokerage charges
- Any other applicable taxes
William Optics does not collect these charges at checkout and cannot provide estimates, as fees vary by country, product classification, and import regulations.
Exception – United States Orders:
For U.S. shipments, duties and taxes are pre-calculated and collected at checkout to ensure faster delivery and avoid unexpected charges. ( This is possible due to standardized U.S. tariffs and our courier integration with U.S. customs. )
Know Before You Import
Please research your country's import policies and potential fees before placing an order to avoid unexpected costs. If you're unfamiliar with customs procedures or duties, we strongly recommend contacting your local customs office or postal authority for guidance.
Refused Customs Charges
If customs fees are refused or unpaid at the time of delivery, your package will be returned to us. In such cases, shipping costs will not be refunded.
If you require a specific shipping carrier that is not listed at checkout, please contact us at: wo@williamoptics.com